Question 1

How do I choose the right plan?

Accepted Answer

Free is for trying voice cloning and voiceovers. Starter suits short videos, social content and solo podcasts. Standard is built for multi-host podcasts, audiobooks and courses, with 1,500 segments / 200,000 characters per project and API access. Premium is for studios and production at scale, with 3,000 segments / 300,000 characters per project and the highest generation priority. See “Compare all features” above for every difference. You can upgrade anytime.

Question 2

How are credits calculated?

Accepted Answer

All features share one credit balance: text to speech 1 credit per Chinese or other full-width character and 1 credit per 3 English letters, digits or other half-width characters; voice conversion 1 second of audio = 3 credits; AI speaker detection 10 characters = 1 credit; the AI script writer includes free runs each month, then 100 credits per run. Creating a cloned voice is free. The Free plan also gets 1,000 credits every month, valid until the end of that month. Failed generations are refunded automatically, and every transaction is listed in your account.

Question 3

What are the limits of each plan?

Accepted Answer

Plans differ in monthly credits, voice slots, characters per voiceover, project size (segments, characters, speakers), how many segments generate at once and queue priority, AI script runs, history retention and API access. The full list is in the “Compare all features” table on this page.

Question 4

Can I use the audio commercially?

Accepted Answer

Audio generated while you subscribe to Starter, Standard or Premium can be used commercially, including ads, monetized videos, podcasts, audiobooks, courses and client projects, and it stays licensed after your subscription ends. The Free plan, including credit packs bought without a subscription, is for personal, non-commercial use. Cloning someone else's voice requires their permission. See the Terms of Service.

Question 5

How does the first-month 50% discount work?

Accepted Answer

If you have never subscribed to a paid plan, the first month of Starter or Standard monthly is charged at half price automatically at checkout, and you still get the full monthly credits. From the second month it renews at the regular price, and you can cancel anytime.

Question 6

How do I produce a long audiobook?

Accepted Answer

Split the book into one project per volume (up to 3,000 segments / 300,000 characters per project, depending on your plan) and use “Duplicate → Next episode” to keep speakers, voices and settings. A single MP3 can be up to 12 hours; for longer content use “Export by chapter” to get one MP3 per chapter.

Question 7

Can I upgrade or downgrade my plan?

Accepted Answer

Monthly and annual subscribers can upgrade anytime with immediate effect, with prorated pricing. Downgrades take effect at the next billing cycle. One-time purchases cannot be downgraded but you can purchase a higher tier. All plan changes preserve your existing credit balance.

Question 8

What if I run out of credits?

Accepted Answer

Upgrade to a higher plan, or buy a credit pack (available on any plan, credits never expire). Subscribers also get credits refilled at the next billing cycle. When your balance is too low, you will see the required and available credits before generating, with the option to generate only what your balance covers.

Question 9

Can I pay with WeChat Pay or Alipay?

Accepted Answer

Yes. The monthly and annual plan cards have a pass button for WeChat Pay and Alipay. It is a one-time payment with no auto-renewal: Starter ¥49 / Standard ¥149 / Premium ¥249 per month (annual ¥469 / ¥1,429 / ¥2,389). You get that plan's features while the pass is active, with the credits shown on the button. Buying again before it ends extends from the current end date. Credit packs can also be paid in CNY.

Question 10

What happens when my subscription or pass ends?

Accepted Answer

You move back to the Free plan at the end of the period. Your audio, projects and voices are kept, and audio generated during the paid period stays licensed for commercial use. Anything above the Free limits (such as voice slots or project segments) can no longer be added to, but you can still view and export it. Credits from that period expire with it; credits from credit packs are not affected.

Question 11

What payment methods do you accept?

Accepted Answer

We accept credit cards (Visa, MasterCard, American Express), debit cards, Alipay, and WeChat Pay. All payments are securely processed through Stripe - we never store your payment information. Enterprise customers can request invoices and wire transfers.

	FreeTry voice cloning and voiceovers	StarterShort videos, social content, solo podcasts	StandardMulti-host podcasts, audiobooks, courses	PremiumStudios, production at scale, developers
Credits & duration
Credits	3,000 (on sign-up, valid 1 year)	60,000/month	190,000/month	320,000/month
Monthly free credits (expire at month end)	1,000/month
≈ Chinese voiceover	≈ 12 min	≈ 4 h/month	≈ 13 h/month	≈ 21 h/month
≈ English voiceover	≈ 10 min	≈ 3.3 h/month	≈ 11 h/month	≈ 18 h/month
≈ Voice conversion	≈ 17 min	≈ 5.6 h/month	≈ 18 h/month	≈ 30 h/month
Voices
Voice slots (cloned + added from Voice Square)	1	10	100	Unlimited
Clone sample size	5 MB	10 MB	10 MB	10 MB
Text to speech
Characters per voiceover	500 chars	500 chars	1,000 chars	1,000 chars
Pronunciation dictionary entries	50 entries	200 entries	500 entries	1,000 entries
Voice conversion
Audio length / size per file	5 min / 10 MB	5 min / 20 MB	5 min / 20 MB	5 min / 20 MB
Voice projects (podcasts, audiobooks, courses, subtitle dubbing)
Segments per project	100 segments	500 segments	1,500 segments	3,000 segments
Characters per project	20,000 chars	100,000 chars	200,000 chars	300,000 chars
Speakers per project (incl. narrator)	2	4	8	20
Generating at once	1 segments	3 segments	5 segments	10 segments
Queue priority	Standard	Standard	Priority	Highest
AI speaker detection		2,048 chars per run	20,000 chars per run	50,000 chars per run
Export quality	MP3 128 kbps	MP3 192 kbps	MP3 320 kbps + lossless WAV	MP3 320 kbps + lossless WAV
Per-speaker stems (WAV)
AI script writer
Free scripts per month	3/month	20/month	60/month	200/month
Longest script	3 min	10 min	20 min	30 min
Reference material	3,000 chars	10,000 chars	20,000 chars	50,000 chars
Other
Commercial license	Personal, non-commercial only
Synthesis history	7 days	30 days	180 days	365 days
API access
Support	Email	Email	Email	Priority email

Choose Your Perfect Plan

Starter

Standard

Premium

Compare all features

Pricing Questions

Powerful AI Voice Capabilities

Instant Voice Cloning

Professional Text Dubbing

Accurate Voice Conversion

Voice Square Community

Online Recording

Developer API